SASSA Status Check For SRD R350 Payment [November 2023]

SASSA Status Check is an opportunity for poor and unemployed people of South Africa to check their Social Security Agency (SASSA) grant application status. The SASSA SRD R350 Grant is allocated to those people who do not have any other source of income. For example, disabled persons, old age citizens, and single moms.

You can check pending application status, SRD SASSA Status Check, SRD balance status, and grant payment status through our SASSA SRD Status Check tool. Checking your SASSA Status ensures that you get the approval in a timely manner. It is recommended to check your SRD Grant Status every 30 days to stay updated.

How to Check SASSA Application Status For R350?

If your SASSA SRD application process starts, it means the fund will be approved very soon. By using these methods, you can check the status anytime. 

Method 1: Use SASSA Status Check Tool

To check the South African Social Security Agency (SASSA) Status online using our SASSA Status Checker, you need to follow the given steps:

  • Enter your South African NIC (National Identity Card) number
  • Now enter a registered mobile number
  • After that, simply press “Check Now” button

Note: You just need to follow these steps with the SASSA status checker below.

Method 2: SRD Sassa Status Check Online At

The fastest and most effective way to check SASSA status is through the website.

  1. Go to SASSA SRD portal
  2. Could you give me your phone number?
  3. Press “Send SMS”
  4. Status pin or OTP code will be sent to you via SMS.
  5. Paste the code on the website to check your SASSA SRD Grant application status.
  6. You will see the SASSA application status, whether it is pending, approved, or rejected. 

Method 3: Use the Moya App to Check the SRD Status

You can also use SASSA’s official Moya smartphone app to check the SRD grant application status. Follow the steps below:

  1. Install the Moya app on your Android device or iOS.
  2. Click “Discovery” after opening the app.
  3. Choose “Application Status”
  4. Give your mobile number and ID number.
  5. Now, the status will be shown on the screen.

The Moya app is the easiest way to check your SASSA Stats Online.

Method 4: Check SRD Status With WhatsApp

Follow these steps to check your SRD Status via whatsapp:

  1. Send your ID number, name, and surname at 082 046 8553 
  2. SRD grant application status will be sent to you in an SMS

You can check the SASSA appeal on WhatsApp even without the internet. 

Method 5: Contact the SASSA Call Center to check SASSA Status.

Another easy way to check your SASSA SRD Status is by contacting them. The procedure to contact SASSA looks like: 

  1. Enter “080 060 1011” on your landline or mobile
  2. Give your South African NIC (National Identity Card) number to the SASSA agent
  3. The agent will tell you the SASSA status

What Does SRD SASSA Status Check Result Indicate?

Once you submit a SASSA grant application, it is given a status that shows how far along it is in the review and approval process. There are different statuses, and each status has its meaning, so it is necessary to understand the meaning of all the statuses.

Pending Status 

Your SASSA application is currently pending due to factors like the grant type, application completeness, and SASSA office workload. We recommend patience, regular mail checks, and considering a reconsideration request if needed. 

Approved Status

An “Approved Status” signifies that your application has been accepted, and this means you’re on track to receive the requested funds. You can expect to receive an official approval notification through email, SMS, or a physical letter, confirming your successful application.

Declined Status

SASSA Status Declined tells that your SASSA application was not approved. To sum it up, your application was rejected due to incorrect details. But if you are 100% sure that the information you have provided in the application is genuine then you can appeal again within 30 days along with the SASSA appeal letter.

Under Review Status

If on SRD status check you get “Under Review” result then it shows that SASSA requires some additional information with your application. For example, proof of your income, bank details, and copies of your certified ID card. Submit all these details immediately to avoid declined status.

On Hold Status

An “on-hold” status indicates a problem in your application that requires attention and resolution. Unless these issues are addressed, your application cannot proceed to the next processing stage.

Canceled Status

SASSA application cancellation happens when your application does not catch up with the eligible criteria. You do not provide the given documentation, and you withdraw your application. If you unintentionally canceled the application, you may send the appeal within 30 days.

SASSA Status Check Result

How To Apply For The SASSA R350 Grant?

There are 3 different ways to apply for the SRD 350 Grant: online, SASSA USSD, and in-person. Let’s discuss how to apply for SASSA with these methods:

Apply SASSA Application Online

You need to follow these steps when applying for the SASSA R350 Grant:

  1. Go to the SASSA SRD portal (
  2. Press “Apply Online”
  3. Enter your mobile number and South African ID card number
  4. After that, click “Send SMS.”
  5. An SMS will be sent to your phone number with a secure link. Open the link and complete the application.

You have to give employment information, financial information, contact information, and personal details, i.e., date of birth, name, and surname.

Apply Through USSD

Follow these steps to apply for an R350 grant through SASSA USSD:

  1. Enter 1347737# on your mobile phone
  2. Give your contact information, DOB (date of birth), and ID card number by following the prompt.
  3. Give honest answers about your employment status and income 
  4. And eventually, submit the application

Make sure that the mobile number you entered is correct. You will receive a notification that the application is submitted. 

Apply In-Person

To apply for an R350 grant in-person, it’s essential to visit the SASSA office and bring the following required documents:

  1. Bank statement on your expenses and income
  2. Proof of residence, such as a bank statement or utility bill
  3. South African ID, asylum seeker document, and passport

A SASSA officer gives you a receipt after completing the process; you have to keep it as proof of application.

What Is the Eligibility Criteria For the SASSA SRD R350 Grant?

You can apply for SASSA SRD R350 only if you fulfill the eligibility criteria, which is:

  1. You have a South African ID, asylum seeker, special permit holder, or refugee
  2. Your age is between 18 and 60
  3. Your source of income is insufficient
  4. You are receiving no financial assistance from others.

Note: After applying, you will receive a notification of your application status. 

How do I Apply for this SRD Grant?

To apply for this grant, follow the process mentioned here:

  1. Send your application to this whatsapp number: 082 046 855
  2. Avoid multiple submitting. 
  3. One applicant can send only one application.
  4. After this, SASSA starts to process, and soon you will be informed via SMS, mail, or letter. 

Why It Is Important To Check SASSA R350 Status Frequently?

Frequently checking your SASSA status is important for several reasons:

  1. Stay updated on the progress of your social grant application.
  2. Ensure you meet SASSA’s eligibility criteria.
  3. Verify that you provided accurate information and documentation during your application.
  4. Track grant disbursements and payment status.
  5. Stay informed about the reconsideration status if your request is denied.
  6. Manage your bank details and grant payments.
  7. Address any issues with your SASSA grant application.
  8. Ensure you receive all the benefits and necessary financial support for which you qualify.

What Details Do You Need To Provide While Applying For SASSA Grant?

To ensure SASSA reviews your application, it is necessary to provide the following details:

Personal Details

Personal details are essential for SASSA to identify the applicant and make the process accurate. You must provide personal information like identification details, date of birth, and full name.

Employment Information 

SASSA assesses the financial situation of the applicant to determine the eligibility for social grants. Therefore, it is required to give information about your income, employment status, and lifestyle sustainability.

Mobile Number

You need to provide your South African mobile number in the SASSA SRD Grant application. SASSA often sends notifications, updates, and other additional information via phone calls or SMS. These notifications will keep you up-to-date about your SASSA Status and the latest SASSA News.

Banking Information

You should provide your bank name, branch code, and account details without any doubt. This helps SASSA send your grant money right into your bank after you get the approval. It ensures the smooth and convenient disbursement of social relief grant money for poor South Africans.

Confirmation Of Having Read And Accepted

Before you fill out your application, make sure to read the document and agree to the rules it contains. Take your time to understand the clauses before you move forward with the application. It ensures that you know everything in detail before submitting the application.

How Do I Change My Banking Details With Sassa?

Are you an approved beneficiary of the SASSA SRD R350 Grant and want to change the banking details? Follow these guidelines:

Submit Your ID Number

First of all, to validate your identity, provide your ID number in the given space. 

Secure Link Via SMS

After submitting the ID number, an SMS containing a secure and unique link will be sent to you. This link is specially created for you that you will receive on the phone number that you have given during the application process. 

Follow Instructions Carefully

Tap on the link available in the SMS and follow the instructions carefully. It ensures accurate updating of the bank details and smooth transactions. 

You can update your SASSA SRD R350 Grant banking details by following these steps carefully. 

Importance Remainders

Account Ownership
SASSA never deposits your grant to someone’s other account. So, make sure that the given account belongs to you. 

Phone Number Registration
Ensure that the mobile number receiving the SMS is registered in your name if you choose to send money via one of the big banks. SASSA cannot transfer your grant to a mobile device that belongs to another person.

Future Payments and Verification
Always remember that, upon successful verification, the revised banking information will be used for further payments.

SASSA Status Check For R350 Payment Dates For 2023

The chart for SASSA Grant Payment Dates for 2023 to 2024 is given below:

Grant MonthChildren’s GrantDisability GrantOlder Persons Grant
April – 202304/04/202305/04/202306/04/2023
January – 202305/01/202404/01/202403/01/2024
SASSA Payment Dates

Important Note Regarding SASSA Relief Grant Status Check

Kindly beware that SASSA has abolished the need to upload documents. Instead, all the necessary information will be submitted electronically.

However, it is compulsory to give your authenticated mobile number, through which we will communicate with you for future updates.

You can easily check the status of the application on our website. Contact the social development department if your application is declined and send the appeal in 30 days. 

Grant Application Update: Keep Your Information Current

The people with active grant applications ensure that they will be notified with automatic consideration till May 2024. Existing applicants can update their responses at any time to screening questionnaires so that circumstances may be changed. Every applicant can use the self-service of SASSA to keep their information up to date. 

Asylum Seekers and Special Permit Holders

Asylum seekers and special permit holders must have a valid file number to access necessary services. Special permit holders from Zimbabwe, Angola, or Lesotho may be eligible for additional benefits and considerations. Stay connected and check the details and requirements of your application status. 

Status Check for Reconsideration / Appeal: May 2020 to March 2022

The spanning period of the reconsideration process has concluded from May 2020 – March 2022. No further applications are reviewed after this duration. However, the applications that are collected in the given time are reviewed thoroughly, and all those applications reach completion after passing through the evaluation phase. 

How to Appeal the SASSA SRD Grant?

To appeal the SASSA SRD (Social Relief of Distress) Grant, you can follow these steps:

  • Go to the official website of the South African Social Security Agency (SASSA) by typing “SASSA South Africa” in your web browser’s search bar and clicking on the official website link.
  • Look for any official announcements or updates regarding the appeal process for the SASSA SRD Grant on the website’s homepage or the news section.
  • Navigate to the section of the website specifically dedicated to the SRD Grant appeals, which should provide information on how to initiate an appeal.
  • Carefully read the instructions and guidelines provided on the website for submitting an appeal. Make sure to understand the eligibility criteria and any relevant deadlines.
  • Ensure that you have all the required documents and information ready, such as your ID or passport, proof of income, and any other documentation requested for the appeal process.
  • Fill out the appeal application form as instructed on the website. Double-check the information you provide to avoid errors.
  • Once you’ve completed the appeal application, follow the instructions on the website to submit it. 
  • After submitting your appeal, be patient and wait for a response from SASSA. They will review your appeal and decide your eligibility for the SRD Grant.

Note: The appeal process may have specific timeframes and requirements that can change over time, so to remain up-to-date, visit the SASSA website for information and instructions on how to appeal the SASSA SRD Grant.

How To Change Or Update Contact Details For the R350 Grant?

Act upon the following steps to change your contact details for the R350 grant:

Visit The SRD Website

Visit the official SRD (Social Relief of Distress) website to update your contact details. Click here to access the website.

Enter Your Application ID And ID Number

Help SASSA to identify your application by providing your Application ID and ID number in the desired field. 

Submit The Form

Click on the submit button to move forward after you have entered the application ID and ID number.

Give Your Email Address

To make sure that you never miss any notification, enter your email address if you have one. 

Enter Your New Mobile Number

Please enter your new mobile number and check it twice to ensure you have not made any mistake. 

Press “Submit”

Click on the submit button after entering your new phone number. 

Select The Reason For Changing Phone Number

Now, you have shown a few opinions as to why you changed your phone number. Select the appropriate one. 

Enter OTP 

An OTP will be sent to your previous phone number via SMS. Enter OTP to proceed with the process and verify your identity.

Tap “Submit”

That’s all you have to do. Click the “submit” button to finish the process.

Cancel COVID-19 Social Relief Of Distress Grant Application

If there is a change in your circumstances after you applied for a Covid grant application and now you can not meet their eligibility criteria, you have the option to cancel this grant. Click the cancellation button and cancel your grant. 

How To Withdraw Your Monthly SASSA Grant Money?

With your SASSA card, you can withdraw your payment from any ATM by using your SASSA pin and card for tax-free cash. Also, swipe your card at Boxer, Shoprite, and Pick n Pay and get cash back on your purchases. 

Moreover, visit the nearby SASSA office to deposit your grant monthly in your bank account. Fill out the SASSA form with your details so that you will receive the funds monthly in your bank account. 

You can withdraw your SASSA grant without a card at designated pay points by showing your ID. You can also withdraw up to R500 per day in cash at SASSA offices during office hours. If you need money between payouts, you can collect an urgent payment of up to R180 from SASSA offices by request.

Safety Precautions While Withdrawing SASSA Grants

When withdrawing SASSA grants, take safety precautions:

  • Hide Your Cash: Keep your money hidden from view, both when withdrawing it and after.
  • Protect Your PIN: Never share your PIN with anyone, even family or friends.
  • Avoid ATMs At Night: ATMs can be dangerous at night, especially in isolated areas. If possible, withdraw money during the day.
  • Report Lost Cards Immediately: If your SASSA card is lost or stolen, report it to SASSA immediately.

Take these steps to collect your SASSA grant safely. If you have any concerns, don’t hesitate to get in touch with SASSA.

How to Reset Your SASSA Password?

You can reset your SASSA password online to regain access if you want to create a new password or if you are locked out. You will need your registered mobile number and ID card number.

Steps to reset the SASSA password are mentioned below:

  • Visit SASSA website
  • Go to the menu icon and click reset password
  • Enter your registered 13-digit SA ID number
  • Enter the OTP that is sent to your mobile number
  • Create a strong password with numbers, letters, and symbols
  • Re-enter your password
  • With a new password, log in to your account

SASSA Contact Details

For any further queries you can directly contact SASSA at its toll free number “0800 60 10 11“. You can also contact SASSA by email, phone, or by visiting a nearby SASSA office. Look this table to see the contact details of different provinces:

ProvinceRegional/Head OfficePhysical AddressPostal AddressEmailTelephoneFaxOffice Hours
Eastern CapeRegional OfficeBKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200Private Bag X9001, Chislehurst, East London, 5200[email protected] / [email protected]043 707 6300 / 043 707 6472 / 043 707 6335043 707 6481 / 043 707 6487Mon-Fri, 8:00 AM to 5:00 PM
Free StateRegional OfficeAfrican Life Building, 75 St Andrew Street, BloemfonteinPrivate Bag X20553, Bloemfontein, 9300[email protected]051 410 8339 / 051 410 0805 / 051 410 0804051 409 0862
GautengHead OfficeSASSA House, 501 Prodinsa Building, CNR Steve Biko and Pretorius Street, PretoriaPrivate Bag X55662, Pretoria, 0083, Arcadia[email protected]012 400 2000012 400 2257
Gauteng (SASSA Offices)Various LocationsVarious Addresses and Phone NumbersVaries by location
KwaZulu-NatalSASSA Offices1 Bank Street, Pietermaritzburg, 3201Private Bag X9146, Pietermaritzburg, 3201[email protected]033 846 3300033 846 9595Mon-Fri, 7:30 AM to 4:30 PM
KwaZulu-Natal (SASSA Offices)KwaMashuMduduzi Msomi Road, P section, KwaMashu033 846 3400Mon-Fri, 7:30 AM to 4:00 PM
LimpopoRegional Office43 Landros Mare Street, Polokwane, 0699Private Bag X9677, Polokwane, 0700[email protected] / [email protected]015 291 7509015 291 7416
MpumalangaRegional Office18 Ferreira Street, Nelspruit Reserve 133-Ju, Mbombela, 1200Private Bag X11230, Nelspruit 1200[email protected]013 754 9380 / 013 754 9428 / 013 754 9446013 754 9501
Mpumalanga (SASSA Offices)Various LocationsVarious Addresses and Phone NumbersVaries by location
North WestRegional OfficeSASSA House, University Drive, Mmabatho 2735Private Bag X44, Mmabatho, 2735[email protected] / [email protected]018 388 4006086 611 9740Mon-Fri, 9:00 AM to 5:00 PM
Northern CapeRegional Office95-97 Du Toitspan Road, Kimberley, 8300Private Bag X6011, Kimberley, 830[email protected]053 802 4919053 832 5225Mon-Fri, 7:30 AM to 4 PM
Northern Cape (SASSA Offices)Various LocationsVarious Addresses and Phone NumbersVaries by location
Western CapeRegional OfficeGolden Acre, 9 Adderley St, CBD, Cape Town, 8001Private Bag X9189, Cape Town, 8000[email protected]021 469 0235Mon-Fri, 8:00 AM to 5:00 PM
Western Cape (SASSA Offices)Various LocationsVarious Addresses and Phone NumbersVaries by location

Note: Please note that the SASSA Offices may have varying office hours, and it is recommended to contact them directly for specific details.

What Are The Business Hours Of SASSA Offices?

SASSA service branches remain open from Monday to Friday from (7:30 AM – 8:00 AM) and (4:30 PM – 5:00 PM). But keep in mind that the specific opening hours may be different for different SASSA offices. SASSA branches remain closed on public holidays and Weekends. 

SASSA offices often have long queues. If you are going to visit the head office or regional office, then it is recommended to arrive early in the morning before the office opens. Bring water, snacks, and a folding chair, if you have one, to make the wait convenient for you.

When Does The SASSA R350 Grant Expire? 

The SASSA R350 Grant is expected to expire in March 2023, as announced by President Ramaphosa in the State of the Nation Address on February 10, 2023. Therefore, if you are a SASSA SRD R350 grant recipient, then you should keep on searching for employment opportunities.

What To Do When The SASSA Grant Expires?

If your SASSA grant expires, you need to renew it as soon as possible. You can do this by visiting your local Post Office branch. You will need to bring your expired SASSA gold card and your ID document with you.

Here are the steps on how to renew your SASSA grant:

  • Go to your local Post Office branch.
  • Take a number and wait to be served.
  • When you are called, tell the Post Office staff member that you need to renew your SASSA grant.
  • Hand over your expired SASSA gold card and your ID document.
  • The Post Office staff member will process your renewal and give you a new SASSA gold card.

If you are unable to renew your SASSA grant in person, you can do so online or over the phone. To renew online, visit the SASSA website and click on the “Renew your SASSA grant” link. To renew over the phone, call the SASSA helpline on 0800 601 011.

Frequently Asked Questions – FAQs

You can check your R350 approval status by visiting the SASSA website or calling the SASSA helpline at 0800 601 011.

You cannot collect your R350 grant without a pay date. You must wait for your pay date to be generated before you can collect it.

Your SASSA R350 application may have failed for a number of reasons, including:

  • Missing required information
  • Incorrect information provided
  • Ineligibility
  • Duplicate application

SASSA usually pays R350 grants into bank accounts within 7 business days of the pay date, but delays may occur due to factors such as high application volumes or technical issues.

You will lose your SASSA grant if you do not collect it within 6 months of the pay date. To receive it again, you must reapply.

People who have not received their SRD R350 money from Sapo or Postbank can get it at their outlets. Just visit any of these outlets to collect your grant money right away.

If your SASSA status is pending, it means that your application is still being processed. You should check your status regularly to see if it has changed. If your status remains pending for more than 30 days, you should contact SASSA to find out why.

If your SASSA status is declined, you were not approved for the grant. You can appeal the decision by visiting your local SASSA office or calling the SASSA helpline at 0800 601 011.

If your SASSA status has failed, it means that there was a problem with your application. You can fix the problem and resubmit your application. If you are not sure how to fix the problem, you should contact SASSA for assistance.

Regularly checking your SASSA SRD grant application online can speed up the approval process. Instead of waiting long, contact their call center, WhatsApp, the Moya app, and the SASSA website to make your process fast. You can check your status updates anytime by using these methods.

If you have canceled your grant due to some circumstances and now you want to reactivate it, simply press the reinstate button. After clicking this button, the process of reactivation would be started.  

Final Words

Staying updated on your SASSA R350 status is essential to ensure you receive the financial support you deserve. This straightforward process can be completed effortlessly online using your smartphone. If you’re unsure about checking your SASSA SRD status online, simply use our SASSA Status Check tool. 

Stay tuned for more information 🙂